Quality Policy

Quality Policy

We recognize that consistent satisfaction of customer needs is essential to business survival. We diligently work towards securing a long term partnership with each customer and we intend doing this by :

  • Maintaining a very high focus on the total satisfaction of the customer by providing Hand Tools that are of proven & consistent quality.
  • Planning & implementing continual improvements in product quality, technology & effectiveness of processes of its QMS on the basis of its own experience & customer feedback.
  • Company verifies characteristic of its products as per defined quality plans and ensure timely delivery to delight its customers.
  • Top Management of the company is committed to establish & maintain its QMS as per International Standards & continually improve its effectiveness.